Shipping Policy

At Dream Girl By Amu, we aim to deliver your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are usually processed within 1–3 business days after payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

  • Estimated delivery time is usually 3–7 business days depending on your location.
  • Remote or rural areas may require additional delivery time.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Free shipping may be available on selected products or minimum order values.

Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS, Email, or WhatsApp.
  • Customers can track their shipment using the courier tracking link.

Delayed Deliveries

  • Delivery delays may occur due to:
    • Weather conditions
    • Courier partner delays
    • Festivals or high order volume
    • Unforeseen circumstances

We appreciate your patience in such situations.

Incorrect Address

  • Customers are responsible for providing accurate shipping details.
  • Dream Girl By Amu will not be responsible for delivery issues caused by incorrect addresses or contact information.

Damaged or Missing Items

  • If you receive a damaged, defective, or missing product, please contact us within 48 hours of delivery with proper photo/video proof.

Contact Us

For shipping-related queries, feel free to contact us:

Website: https://dreamgirlbyamu.com
Email: care@dreamgirlbyamu.com
WhatsApp: +918059404677