Welcome to Dream Girl By Amu.
These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by the following terms.

1. General Information

Dream Girl By Amu is an online fashion store offering women’s and girls’ clothing, fashion products, and accessories. We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.
  • The information provided by you is accurate and complete.
  • You will use this website only for lawful purposes.

3. Products & Availability

  • All products displayed on the website are subject to availability.
  • We try our best to display product colors and images accurately, but actual colors may slightly vary depending on device screens and lighting.
  • We reserve the right to discontinue or modify products without prior notice.

4. Pricing & Payments

  • All prices listed on the website are in Indian Rupees (INR).
  • Prices may change without prior notice.
  • We accept secure online payments through available payment methods such as:
    • UPI
    • Debit/Credit Cards
    • Net Banking
    • Wallets
  • Orders will be processed only after successful payment confirmation.

5. Order Confirmation

  • After placing an order, you may receive confirmation through Email, SMS, or WhatsApp.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Incorrect pricing
    • Suspicious or fraudulent transactions
    • Incomplete customer information 

6. Shipping & Delivery

  • Delivery timelines may vary depending on your location and courier availability.
  • Delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping details. 

7. Returns, Exchange & Refunds

  • Returns or exchanges are accepted only for damaged, defective, or incorrect products.
  • Customers must contact us within 48 hours of delivery with proper photo/video proof.
  • Products must be unused, unwashed, and returned with original tags and packaging intact.
  • Approved refunds will be processed within 5–7 business days to the original payment method. 

8. User Responsibilities

You agree not to:

  • Use the website for illegal or fraudulent activities.
  • Attempt to hack, damage, or interfere with website functionality.
  • Copy, reproduce, or misuse website content, images, or branding without permission. 

9. Intellectual Property

All website content including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Branding

is the intellectual property of Dream Girl By Amu and protected under applicable copyright and trademark laws.

10. Limitation of Liability

Dream Girl By Amu shall not be held responsible for:

  • Any indirect or incidental damages
  • Delivery delays caused by third-party courier partners
  • Losses resulting from misuse of the website 

11. Privacy Policy

Your personal information is handled securely and used only for order processing, customer support, and service improvement purposes.

12. Governing Law

These Terms & Conditions shall be governed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

13. Contact Us

If you have any questions regarding these Terms & Conditions, you can contact us:

Website: Dream Girl By Amu
Email: care@dreamgirlbyamu.com, dreamgirlbyamu@gmail.com
WhatsApp: +918059404677

Last Updated: May 2026